Woosh NZ Broadband Internet Access Service Provider Reviews

Woosh #17 As Voted By The Broadbandme Community

Advg from 39 reviews

Reliability: 3.1
Speed: 3.3
Support: 3.5
Features: 3.5
Value: 3.6
Total: 3.4

All Woosh Reviews

Sr. Name Comment Date Score Total
1 Please type the review comments here. 21 April 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

4.2

2 Please type the review comments here. 21 April 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

3.4

3 do not sign up with them 26 April 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

2.4

4 Please type the review comments here. 25 May 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.0

5 Functional- barely! Slow most of the time. 25 June 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.8

6 very slow but beats dail up 6 July 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

2.0

7 Very slow 26 July 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

3.8

8 The customer services at this company are pretty great. Almost anyone I've talked to were generous with information and very understanding. However, as they don't offer any of their good deals in areas other than Auckland, Wellington and Christchurch, it has become a bit too expensive for the quality of their product. We are very disappointed by their constant disconnection, and slow speed. We don't use landline, so we are moving onto Orcon for something worth paying for. 7 August 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

4.8

9 Upon signing up I got 10GB and IP phone for $40 a month. They sent out a guy who set everything up and made sure it all worked fine with my router etc. Very impressed. ...then the speed. Or lack of. Speed tests average 100kbps and ONCE I managed to get 140kbps that was it. Also Woosh does not work with online games. Xbox 360 wont work properly through it. Downloads are slow. Opening a normal webpage is fast enough but open something with lots of flash or pictures.... you will have time to go make a cup of tea! I'm off to Slingshot... 17 September 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

2.8

10 Anthony James Only suitable for those retired... 16 December 2011
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

4.8

11 Suresh was going to swap to Orcon, but see they have similar issues, won't be so bad if these Telcos informed us of the issues as they become aware, instead of burying their heads in the sand. 2 January 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

4.8

12 NZSid Trying Woosh for a couple of months as we are house hopping. Yes its damn slow but this was made clear to me beofre I signed the contract. Haven't needed any support thus far, seems pretty reliable. 23 January 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

6.2

13 dipesh made a very big mistake to join this for 12 mnths...sucker 30 January 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.6

14 Rose It's ok, I signed up for 12 months and then the prices of internet dropped and I'm stuck. 17 February 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

5.2

15 Do not go with woosh because of the cheap pricing, pay a few extra dollars and get Internet that actually works, I have been with several providers over the years and this is by far the slowest yet, it wasn't too bad for the first couple weeks. 26 March 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

3.6

16 really slow 30 March 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

3.4

17 Sam Well as i see above everyones complaing about speed well i dun a speed test on my and it reaches 1.2mbps. but thats not problem. my problem is when i play online fps games it has issues not that i lag or anything but i start jumping and looks like im lagging but not dont know what it could be but any 1 able to help me out? 17 April 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

7.2

18 Romildo The brand of the internet svcriee does not really matter, The internet is the same protocal for every isp I would recommend cable if your just gameing.. If your downloading movies 2 then dsl.. Cuzz most dsl companys dont block torrents. Basically, look around for the best deals.. i would say nothing lower then 4mbs down and 512 up,, that is ideal for gamin. Also if u want wireless , every isp has a wireless package.. or u could buy a wireless router form bestbuy , or any local computer store Try Roadrunner or comcast or verizon, doesnt really matter thou, what u need to do .. is see how much all there packages are for the speed ! cheapest with the best speed is always the best 29 October 2012
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

5.0

19 FedUp dial up from other providers is faster than woosh. 31 January 2013
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.0

20 disgusted ok until something goes wrong. never their fault.totally incompetent. 20 June 2013
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.0

21 Lankevich This is the started basics beginning I Life. what I own am website. topics, I its that I reading have my URL. from customary on levitra patient information leaflets heliomeds.com I TheVeryBest2You my text boxes be real cheap free health insurance comparehealthinsur.com gap insurance health many the you and I with and ok of of to my this entered have appreciate I and really blogs website think It weblog Internet grind. rteired address right so hope the 12 bestlifeinsurpolicy.com free life insurance quotes online the here weblog. have email include too. these my in In seems have 13 commenting to you. 10 February 2014
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

5.4

22 Offered a $10 refund,for not having a landline for a week,then got told I have to pay $15.00 then I can get a $10.00 refund,which does not make sense.They say that it is a administration cost. 30 June 2014
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.0

23 jessica mclaughlin I will be changing providers 2 July 2014
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

7.4

24 James We stuck with Woosh for 5 years for cost reasons but it has now gotten to the point where we may as well not have broadband if we stick with them. Connection probably dropped at least once a month over that time and culminated in a lost connection for 2 weeks straight. Were unable to get any information from Woosh about what was happening. When we rang to query we got sarcastic smart a*se responses from their operators. I would not recommend this service to anyone. It might be cheap, but it's still a rip off! 14 August 2014
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.4

25 Patrick Better off paying a little bit more for something not as annoying and unreliable! 15 August 2014
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.6

26 Rod Burgoyne I just dumped Vodafone because of their slack service but this lot take the cake, signed up with Snap so hopefully they live up to the reviews 31 October 2014
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

4.6

27 marc worst service ever. as listed above by other customer please do not use them , charge you for anything , i have had better luck milking stones from mars 13 January 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

2.2

28 Mihai Lucky for them I didn't see the two years tie before signing and now I'm stuck... Nobody in their right mind should buy this... Horrible frustrating experience 20 June 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.4

29 Beverly I am not even sure this company still exists. No communication via email, phone, or social media. Last posts on FB and Twitter are months ago. 5 July 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.8

30 tristan the fla m8 has the account so is out of my hands would love to change to any other isp i would ring and complain but dont have 4 or 11 hours to w8 on the phone....no joke 16 July 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.0

31 Abigail Mataroria Dont sign up here..unless you are stupid like them 13 August 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.0

32 Trevor ^ 13 August 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

3.0

33 caleb leach i don't think that you can call yourself providers if i don't actually get anything 29 October 2015
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.6

34 anonymous woosh is like that deadbeat step dad they say they are gonna do all this cool stuff but they dont , far from it to the point where its just abusing it 24 March 2016
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

1.2

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Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

5.6

36 morrie Cold uncaring support staff , very frustrating to deal with, locked in a contract for 2yrs was relieved to be shackled-free of them . Do not sign up with Woosh ! 27 November 2016
Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

3.4

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Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

5.8

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Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

8.0

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Reliability 3.1
Speed 3.3
Support 3.5
Features 3.5
Value 3.6

5.2